Average service price

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$ 2945
Interstate move average
41% less than market avg.
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91 reviews

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Jennifer Stephens
Jul 29, 2023
Long-distance move from Grand Rapids, OH to Summerville, SC

Awful Experience.

We had heard of moving companies that quote you an unusually low fee, work with multiple local companies to handle your belongings, and your belongings will sit in a warehouse until they have enough families to justify a "moving load" in that direction. This is them! And once you pay the deposit, you will not get a refund- they swindled us for $1450. We ended up calling our own Uhaul to move ourselves on our moving day. The service representative (Collin) guaranteed our move from Ohio to S.C. would not be delayed- the local movers that showed up 2 days late to our residence admitted our belongings would not be received in SC for at least 25-30 business days and will sit in a warehouse in between that timeframe. While I was speaking to the main driver that day, his other two movers were stealing from us. They helped themselves to approximately $500 of electronics and money. The service representatives with National Moving were unprofessional and argumentative upon reaching out to them with this matter. Finally, I emailed our experience to the "Dispatch manager" who responds "I'm sorry to hear you decided not to use our services to help you move, we will gladly give you 1/3 of your deposit back, but you signed a contract and after 72 hours we are unable to refund your full amount"- not at all taking accountability for anything that happened in our situation. Now, the Federal Bureau of Competition is reviewing our case. I hope this review is helpful for future consumers.

Move size: 2 Bedroom Home Service cost: $3169

Thumbnail photo by Jennifer Stephens of National Moving Group
Sarah G.
Dec 16, 2014
Long-distance move from Maryland to Illinois

Buyer Beware!! Not-to-exceed cost clause is a joke.

Bottom line: I am most disappointed with National Moving Group (NMG). I moved this past summer and now I’m out over $2,000 than what I was originally quoted to pay despite a “Not-to-Exceed Cost” in the contract, my job was subcontracted out to an incompetent company though NMG advertised as a full service moving company. Further, my items arrived late and I suffered property damage. While pleasant on the phone, for the most part, they will talk a good game and even side with you but place all blame all on the subcontracted company and will take absolutely no actions to rectify the situation they created.
Details:
1.Signed a contract with a binding “Not-to-Exceed Cost” clause in the contract
2.NMG clearly identified themselves as a full service moving company in their “About Us” emailed to me in May.
3.Unbeknownst to me, they subcontracted with another moving company who was to honor original contract 
4.Three price increases 
5.Charged for shuttle bus
6.Property damage. Even purchased a protective plastic covering for couch to prevent such damage. 
7.Moved from a 1-bed to a 550ft studio with no unusually heavy furniture yet, weight of truck doubled. My inventory list was exact when they called me two days before the pick up and actually less than pick up day 
8.Late delivery despite wiring subcontracted company over half of what I was required for a speedy delivery
9.I was left dealing with two companies, several contracts and no clear point of contact person.
10.Tried to settle with NMG but they claimed they have nothing to do with it. Tried going through the subcontracted company’s claims process but nothing – not even a phone call. 
11.I was left financially drained while both companies profited from breached terms 
 .

Service cost: $3291

Thumbnail photo by Sarah G. of National Moving Group
Official company response

Hi S.g, National Moving Group has no idea who this is as you did not leave your name or your job number. If this was meant for us please contact us at 1-888-494-0482. It sounds like your move was unpleasant and we can assure you and other customers practices like this don't occur at National Moving Group.

Jessy
Aug 05, 2014
Long-distance move from California to New Mexico

Very Content Customer.

I was moving from southern california back to Conneticut and it was very stressful finding a mover, I decided to go with national moving group to move me. I made a great choice the movers showed up on the dates they said they would. As soons as I opened the door to great the movers they were ready to go to work. In about 3 hours my whole house was wrapped and all the boxes packed, it took them about another 3 hours to load the truck by 4 pm they were driven out of my drive way and I was in an empty house. Everything went awesome I am so glad I went with national moving and the best part everything was done for only 3000.00 which was so fair. National Moving group is the best.

Service cost: $3000

Kristie
Aug 04, 2014
Long-distance move from Ohio to Arizona

Consumer Beware.

This is a broker company landing sales from customers. Their partnership with Unique Van Lines is unprofessional and does not put customers first. I signed with them expecting a fast, smooth long distance move and got a nightmare. I was handed off between too many people in both companies who did not resolve my delivery issues nor did they care. I was moving with a handicap family member who needed their bed. The sales man stated 4-10 days for delivery. Then, when pick up occurs the driver for the moving company states by federal law a 15 business day completion date has to be added but would not interfere with original terms. This is misleading and beware it gives the trucking company a loophole to add delivery time to unexpecting customers. Unique Van Lines who was the trucking company had as many excuses as National Moving Group of why delivery could not be done as stated. There was missing and damaged items as well as delivery taking 31 days. Also items were not reassembled as stated ing contract. Delivery drivery cursed in front of my family. I remained calm and professional when contacting both companies by phone, email, and texts throughout this situation. Our family had to accomodate for this lack of effort toward a resolution. .

Service cost: $3779

Official company response

Kristie, national moving group was under the impression we worked everything out, as we were in constant contact with you through out your whole move from email, text, to phone calls.

Delivery was within 21 business days, as in the summer months moving is very busy and delivery dates are sometimes a little longer. Even tho you were not happy with your moving experience please call National Moving Group During our normal business ours 9:30-5:30 MON - FRI (EST) and we will see if we can assist you with anything.

Richard Parker
Aug 11, 2014
Long-distance move from Virginia to Florida

Do not use this company.

Beware do not hire this company! After 12 days we still have not received all our worldly possessions. Pick up was after contracted time and delivery has not happened as the budget truck they contracted( as they do not have their own trucks) is broken down somewhere in north Carolina. Mechanics are not available on weekends so they say and they won't transfer our things onto another truck because "They won't make money on the move if they do that."My family consists of a 90-year-old Alzheimer patient, a man with recent spinal fusion surgery and I who has ms and Crohn's disease. All of our diseases have been severely exacerbated because of this experience. We are sleeping on one sofa and have depleted our savings on hotel rooms and food. Please don't" Let this happen to you!
 .

Service cost: $4467

Official company response

Richard Parker, National Moving Group has the moving company we assigned to you pick you up on the date you requested. we send our apologizes if you were confused on the pick up times. As for delivery you knew when it was getting delivered since you requested those dates.

National Moving group has assigned one of our agents to your complain and are in the works with you to settle a claim with you to your liking.

Kevin P.
Sep 22, 2014
Local move within Pennsylvania

Do not use this company!

Most if not all of these positive reviews are probably fake.Do not use this company. The quotes may sound great but you will probably end up paying much more in the log run or loose your deposit. If you have issues(multiple issues in my case) they will not issue you a refund on your deposit even if nothing is moved and they will fight you tooth and nail to hang on to your hard earned money. Use a reputable company like Mayflower or United Van Lines. We had issues with them more than once(for the same move) and ended up going with mayflower. The customer service is much better. They will send out an agent to your home to get a detailed quote and inventory list. There drivers are much more friendly and professional.Do your research and think when was last time you seen a National Moving Group truck out on the highway? You didn't and probably never will. They are broker and will send a company like Moving Express(In my Case) to your house. Ever heard of them? Probably not. The drivers I got from Moving Express continually talked to each other in a foreign language in front of us, showed up in a rental truck and demanded an obscene amount of extra money($3300 on top of our initial estimate of ~$2750), and/or charge you fixed rate when it is supposed to be charged on weight(second time they came out).Still fighting to get refunded from this place and will continue to fight. In the meantime I will continue to share our terrible experience with this company where ever we can.

Service cost: $4070

Official company response

Kevin P, National Moving Group is trying to find out which customer you are so we can assist you. However based on your review and searching our data base, we came up with you were a customer who reserved a move with his finance / wife shauna.

Unfortunately your fiance/wife under quoted the amount of furniture and boxes she needed moved. When the movers showed up the first time he explained you had a lot more goods than initially stated which your finance/wife also agreed that she left off telling the estimator.

we did a re-quote for your finance/wife at no additional fees and had the movers come back a second time. When they showed up you turned them away knowing you would forfeit your deposit. If you ever need another move in the future please feel free to contact us we can and will apply your credit of the full deposit you paid to any move you may need. For any other information please feel free to call the office MON - FRI 9:30am to 5:00 pm (EST).

Robert Hunter
Aug 20, 2014
Long-distance move from Michigan to South Carolina

National Movers Group and Most Valuable Movers, Inc.

Company contacted us and insisted they do not "bait and switch" moving companies. Truth is, this is exactly what they did. Our contract was purchased by another moving company. Most Valuable Movers Inc. came to pick up our boxes. They immediately called their office stating that there were two crates that were too big to take for the quoted moving price. Their office demanded $1200 additional funds to make the pickup. This was renegotiated to $750, after 3 hours of back and forth phone calls.  When the move actually began, the movers managed to miss our driveway and get themselves stuck in mud. After another hour of unsuccesful maneuvering, we paid $80 to have a tow truck put them back on the road. From there, the move went without incident. Our original contract with National Movers cleary indicates the size of the two crates and the number of large boxes (36x36x40). National knew we were moving taxidermied mounts. They insisted their quoted price was accurate and made no mention of "oversized" crates. Since we had to move on the stated date, we paid the additional costs demanded by Most Valuable Movers, Inc. We believe that this is unfair because our original contract clearly indicated the sizes of the two crates. It is not our problem that Most Valuable Movers had incomplete communications with National Movers regarding what was being picked up. To date, we have contacted The Better Business Bureau regarding the tactics of National Movers. They have agreed to pay only the $80 towing costs.

Service cost: $5310

Thumbnail photo by Robert Hunter of National Moving Group Second thumbnail photo by Robert Hunter of National Moving Group
Honest Man
Aug 09, 2014
Long-distance move from New York to Georgia

National Moving Group.

DO NOT USE National Moving Group, they are only a broker but position themselves on the phone like the actual movers who will be handling your belongings. Richard from sales outright iied in everything he said about the company and the overall process including timing on how long it takes from pickup to delivery.  The moving company they outsourced was over 6 hours late on the day of pickup and NMG was not useful at all in tracking down the driver. I was told by the actual mover that NMG was only a middleman that takes a fee and does not offer any real service.  He actually said that NMG is known to give low quotes to get the consumer to sign and then the number actually goes way up after the movers take the stuff.  The moving company NMG hired has only been in business for 4 months, why would I want a company that is unproven? Not suprisingly, the move took longer than expected, communication was poor on all fronts as we were told on three different occasions that the truck had left only to find out after that it was still stuck in storage.  NMG gave the movers the wrong address so they ended up 4 hours outside of where they were supposed to be and at our apartment after 11pm. I repeat, DO NOT USE NMG, they are terrible, liars, thieves.  All of our furniture was damaged and the moving company now is screening my calls and won't answer even after numerous voicemails.  .

Service cost: $3400

Joe
Jun 13, 2014
Long-distance move from Minnesota to Delaware

Really Good Movers.

I was looking for a good mover to move my moms furniture from Minnesota to my house in Delaware. We had some in home estimates from North American and allied which seemed great. The only thing was their price was so high, so I decided to shop around. I went where I guess everyone goes - to the internet and found National Moving Group. After speaking to them for a day or 2, I pulled the trigger. Everything went good. They were 600 dollars cheaper than Allied Van Lines and the movers that showed up to my house were good guys. They wrapped and packed all my moms furniture in a jiffy withing 4 hours. The truck was completely packed and I was signing paperwork and they were off. Great moving experience. If you are looking for a good mover - National Moving group is the way to go.

Service cost: $4500

Anthony
Jun 24, 2014
Long-distance move from Texas to Pennsylvania

Last Minute Cancel.

My initial call with Nationwide Moving Group was great. The sales rep promised me that they would be the best choice and to check the online reviews. I was flexible and even pushed my pickup date a day behind to accomodate. On the day of my expected pick up, I called to check on the status and to confirm a delivery date. I couldn't get in touch with the friendly sales rep. It seems she disappeared after she got my deposit. After multiple attempts, I was able to get in touch with someone. He advised me that they were just about to call me (of course) to tell me that they didn't have a truck to pick me up. He would find one and call me back in 2 hours. 3 hours later I have to call back and finally got a hold of him. I was informed that they didn't know how far my city was and that they couldn't get a mover out to me. I will admit that the gentleman apologized and said he would refund my money. What upsets me is their lack of communication to inform me of this. At this point, I cancelled my backup plans because I had already paid my quote and deposit. The rep who was working with me all of a sudden couldn't be reached and would not return my calls.

Service cost: $2100

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Company Info

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Their address is 4731 W. Atlantic Ave Suite 16, Delray Beach, FL, 33445, but movers usually cover a much larger area.

Company Notes

National Moving Group is a full service moving broker. We specialize in long distance moves. We offer many types of discounts including military and senior citizen discount. Mention you found us here to receive an additional $200 off your long distance move!

Licenses & Certificates for National Moving Group

Companies that transport household goods within Florida like National Moving Group have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the National Moving Group license numbers for the government record information:

ICC MC number: 842407
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2461980
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is National Moving Group cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For National Moving Group, we estimate that their average long-distance moving costs will be around $2945, based on 73 long distance moving reviews.

This could mean that long-distance moving services costs of National Moving Group for moving between states is cheaper with about 41% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed National Moving Group. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on National Moving Group - a professional company located in 4731 W. Atlantic Ave Suite 16, Delray Beach, FL, 33445. Discover Delray Beach, Florida moving companies.

*MoveAdvisor may not be affiliated with National Moving Group and the estimates may be provided from other professional movers in our network.

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